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01 September 2003 @ 04:13 am
My Norton AntiVirus download has vanished after *uninstalling* my old version and left me now completely without a program or icon or visible means to install.

I continue getting POP-UPS where I shouldn't, when using Amazon.com or LiveJournal or Google, even though I've done everything under the sun to get rid of them and I want to weep and choke someone so fucking bad I can taste it.

I thought I could reinstall Windows and maybe that would work, but my Windows 98 CD won't reinstall because I have a "mismatched setupx .dll."

I don't know if I have the system resources for Windows XP.

I hate everything about my stupid computer at this moment and have wasted hours of my life trying to rescue it from kidnappers. I hate the pop-up shits who hacked my computer even more and want them to die slowly, their bellies torn open by weasels.
Current Mood: enragedenraged
Estepheia: James Marsters in Tampaestepheia on September 1st, 2003 05:00 am (UTC)
I am a complete computer fraud and I feel your pain. I always muddle along and when I get into a snitch I yell for Mr. Estepheia.
Have you tried adaware? It finds and deletes the cookies programs leave on your drive.
Adaware is free. I can try to find you the link.
Also, you can configure your browser so it does not allow cookies. Whenever you visit a new site you get a pop up box asking you if you want to enable cookies.
Did I just carry owls to Newcastle? If you knew about this shit already, excuse me for wasting your time. I hope you get your compi sorted out again. *crosses fingers*
Herself_nycherself_nyc on September 1st, 2003 10:08 am (UTC)
Owls to Newcastle?


:: runs away giggling madly ::

< no offense intended to Este, but that's FUNNEE >
Estepheiaestepheia on September 1st, 2003 10:27 am (UTC)
Darn, did I say owls? I meant coals. But in German it's owls to Athens. LOL.
KJV: Office of Information Awarenesskjv31 on September 1st, 2003 05:00 am (UTC)
Have you tried...
looking at your add/remove programs section to see whether any strange new programs are listed there? Also, you can hit Ctrl-Alt-Del to see which programs are running in the background. If you see something there you don't recognize, Google it to see what you can do about it.
Magpiepiedmargaret on September 1st, 2003 05:12 am (UTC)
For the pop-ups, I highly recommend the free version of Adaware, which you can get here. It's one of those wonder worker programs I wouldn't ever want to do without.
Magpiepiedmargaret on September 1st, 2003 05:16 am (UTC)
Er, ignore that. I just read further down my friendslist and found your previous post.

torchflambeau on September 1st, 2003 05:20 am (UTC)
I have no useful advice, but I love you and I feel your pain. *mwah*
Malkin Greymalkingrey on September 1st, 2003 05:42 am (UTC)
Disembowellment by weasels isn't good enough. I vote for smearing them all over with honey and then staking them out over an anthill. On a hot day. With no water.
The Resathe_resa_ii on September 1st, 2003 06:42 am (UTC)
Which browser do you use? Preferences usually include an option that allows you to decide whether you want to allow websites to open pop-ups of their own...

Draw-back: Some websites won'tgive you access unless you allow pop-up ads.

The Resathe_resa_ii on September 1st, 2003 07:54 am (UTC)
Do you run Win98?

There is something called Liveupdate that you should look into it's in your system preferences. If it's set to automatic update, it'll continue to make reboot-offers with nerve-wrecking obstinance.

There also is a small tool called msconfig.exe. It lists all programs that will be started when booting win98. There are checkboxes. If something looks phoney you might want to "un-check" the little bugger and reboot. If you're not sure, send me an email to the-resa@gmx.net and I'll figure out what it is first.

In case you haven't tried this...
If you can't find your Norton... Click desktop, press F3 and check for filenames starting with "NT" on "All local Drives". If nothing shows up in the results window, than it's truly gone.

If you can't get Norotn to run. Check Antivir. It's free for private users and my experience with it has been good.

The past weeks have been hell on antivirus programs. And you've entioned that your Norton is down... Outlook Express is said to be risky because it opens attachments automatically. (I wouldn't really know because I use The Bat.) But since you've installed a new OE, maybe you might want to check whether OE-preferences include an option that will keep OE from opening attachments automatically.

Sorry, wish I could help. Hope I didn't confuse you...

The Resa
eaceac on September 1st, 2003 07:40 am (UTC)
I know you're sick to death of dealing with it, but...
What kind of popups are they? It is all one or two annoying companies?

That's happened to me a couple of times, and if you feed the name of the company or the main text of the ad into Google's groups search there's almost always someone posting a solution to stopping them.
caille on September 1st, 2003 10:06 am (UTC)
At some point you may want to try an on-line evaluation at PC World.

They have a tune-up division, PC-PitStop, which can take a look at your computer without changing anything. This is from their opening page:

"WELCOME to PC Pitstop's Full Tests!
"Just park your PC in one of our bays and grab a cup of coffee. Our automated mechanics will put your PC safely through a battery of tests to check its health, configuration and performance. In many cases, if our testing detects a problem you can direct our mechanics to fix it while you're online.

"The diagnostics take between one and five minutes depending upon your system and modem speed. You'll be informed along the way on the status of our testing, and at the end you'll get a 'clickable' report on your PC's health and performance. We keep all the information you give us private. See our privacy policy for full details...."

It might help without further confusing everything.
Lorilorij on September 1st, 2003 11:13 am (UTC)
Hmm. I had the same problem. Did some looking and discovered that Turbo Tax has spyware and put it on my computer without me knowing. This accounted for the random popups I would get in the middle of the night when not being online. I did some research and found Spybot, and awesome program that finds the spyware and removes them. You can also "immunize" your computer against them and block the spyware.

http://www.safer-networking.org/ is the link if you're interested. It's saved my sanity, that's for damn sure. :-)
Stress Kittenstresskitten on September 1st, 2003 12:58 pm (UTC)
Make sure that you've told Ad-Aware and Search & Destroy to download the latest scumware data before you run them. For Search & Destroy that's the big button that says "Search for Updates", then check the checkbox next to anything it finds, and click "Download Updates". For Ad-Aware, click the link for "Check for Updates Now", then the button for "Connect", and say yes for any "download and install this file?" that you get. Then run both programs and see if they find anything new.

If you've run both programs with the latest updates, and are still screwed, I would next go to the Search & Destroy forums for help. If you really have gotten hit by something their software doesn't know about yet, then they probably want to know that. http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi is the link for the forums, scroll down to find the ones that are specifically for Spybot S&D. The equivalent for Ad-Aware is at http://www.lavasoftsupport.com/ .

If you don't find the help you need at either of those places, I will see what else I can do -- I have a professional interest in the scumware problem, but haven't had time to focus on it properly yet.